Learn about the status of your order:
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General explanation:
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Tip: please pay attention to detailed tracking information, if your item has arrived at its destination country, we'd advise you to track it again within 1-2 days and observe the latest updates to ensure a smooth receipt of the package.
Out for delivery
The package is out for delivery.
Tip: Please be alert to avoid delivery failure and the package being returned. If you have not received your package, we recommend that you contact the carrier to arrange for the re-delivery of your package.
Pick up
The package has arrived at a nearby pick-up point. Please pick it up soon to avoid being returned.
Tip: We'd advise you to pick up your package at once, or it might be returned. If your package was delivered successfully, please ignore this notice.
Delivered
The package was delivered successfully.
Tip: under most circumstances, the delivered status indicates that the carrier has delivered the package successfully. If you didn't receive it, we'd advise you to contact us and your shipping carrier for clarification.
Undelivered
The package was attempted for delivery but failed; please contact the carrier for clarification.
Possible reasons for unsuccessful item delivery attempt: addressee not available at the time of delivery; delivery delayed and rescheduled; addressee requested later delivery, address problem - unable to locate premises, rural or remote areas, etc.
Tip: Generally, the carrier has a collection deadline, we'd advise you to pick up your package at once, or it might be returned. If your package was delivered successfully, please ignore this notice.
Not found/No Update yet/No shipping info for your order yet.
General explanation:
The carrier hasn't scanned and entered tracking information for your package yet.
Tip: after we ship your package (it leaves the warehouse and is given to the carrier), the carrier will process it, then scan and enter the tracking information. Usually, processing takes a few days; therefore, the tracking information may not appear online immediately. There might be a delay between these scanning events and tracking availability in their system. Please try to track again later.
BOLD 2 User manual
Read all instructions and cautions carefully before use to avoid personal injury or damage to the unit and any connected products.
1. Handling: Set up your BOLD 2 on a hard, stable surface which allows for adequate air ventilation around the power bank. The BOLD 2 may be damaged if dropped, burned, punctured, crushed, exposed to heat or moisture. Do not use a damaged BOLD 2 as it may cause injury.
2. High Temperature: Do not store the device in high-temperature environments, including heat caused by intense sunlight or other forms of heat. Do not place the device in excessively hot environments like cars or near fire.
3. Output: Check your device specifications for the operating voltage before use. Improper use of output may harm your device.
4. Battery: Your BOLD 2 is not user serviceable, do not attempt to replace or modify the battery yourself, this may damage the battery which can cause overheating, fire or injury. Improperly replaced batteries may present a risk of leakage, explosion and personal injury. Any manipulation to the unit or its components will void all warranties.
5. Recycling: The battery in your device should be serviced or recycled by an authorized service provider, and must be recycled or disposed of separately from household waste. Dispose of batteries according to your local environmental laws and guidelines. If no laws or regulations govern, dispose of your BOLD 2 in a waste bin for electronics.
NOTICE: This product is meant for use only in conjunction with appropriate devices. Please consult your device packaging to determine whether this product is compatible with your particular device. The manufacturer is not responsible for any damages to any device incurred through the use of this product.
The manufacturer shall not in any way be liable to you or to any third party for any damages you or any third party may suffer as a result of use, intended or unintended, or misuse of this product in conjunction with any device or accessory other than the appropriate device for which this product is designed
The manufacturer shall not be responsible for any damages you or any third party may suffer as a result of misuse of this product as outlined above.
You are responsible for product use with an unintended device and any damages resulting from such use. You agree to indemnify the manufacturer for any resulting injuries to any third party(ies).
CALIBRATE BOLD 2 PRIOR 1ST USE
READ EVERYTHING to avoid issues with your BOLD 2
To guarantee accurate battery readouts and maintain the integrity and safety of your BOLD 2 device, it's crucial to calibrate the battery both upon initial receipt and periodically thereafter.
NOTICE: Your BOLD 2 has been specifically engineered for use with UZE brand chargers and cables. Utilizing charging products that are not approved by UZE may lead to damage to your device and could present safety risks. To prevent any potential harm or damage and to ensure optimal performance of your BOLD 2, please make sure that all charging accessories employed are manufactured by UZE. Using laptops or third-party charging solutions not officially approved can result in incorrect charging, potentially harming your device or affecting the battery’s performance and lifespan. To maintain your device's warranty and ensure your safety, adhere strictly to using approved accessories.
BOLD 2 uses lithium polymer (LiPo) batteries. Here’s a step-by-step guide that takes into account the sensitivity of LiPo batteries to deep discharges:
1. Charge Fully: Start by charging your power bank to 100%. This ensures that the battery is at its maximum capacity and resets the battery charge indicator.
2. Discharge to Safe Level: Use the power bank to charge your devices as you normally would, but carefully monitor the battery percentage. It is important to stop discharging when the power bank reaches around 3% to 5% battery life.
Critical:
It is crucial not to fully deplete the battery in your power bank. Allowing the lithium polymer (LiPo) battery to discharge below 3% can lead to a scenario where the battery may no longer accept a charge at all. Here’s why this is particularly important:
● Irreversible Damage: Deep discharges can lead to irreversible damage within the battery cells, affecting their ability to recharge.
● Failure to Charge: If discharged too deeply, the battery can reach a state where it cannot recover, meaning it won't charge up again. This occurs because the internal chemical structure of the battery degrades, preventing it from maintaining necessary voltage levels for a recharge.
● Safety Mechanisms: Protective circuits designed to safeguard the battery by preventing over-discharge can permanently disconnect the battery if a critical low voltage is detected, rendering the battery unusable.
To prevent your power bank from becoming inoperative, always recharge it before the battery level drops below 3%. This approach helps preserve the functionality and safety of your device, ensuring it remains reliable for everyday use.
3. Rest Period: Once discharged to the recommended level (3% to 5%), let the power bank rest for about an hour. This allows the battery voltage to stabilize and prevents any voltage stress on the battery cells.
4. Recharge to Full: After the resting period, recharge the power bank back to 100% without interruption. This step is crucial as it helps the power bank recalibrate its charging circuit and battery meter to more accurately reflect the charge levels.
5. Repeat if Necessary: If the battery meter still shows inaccurate readings, you may repeat the cycle once more. However, frequent recalibrations are not recommended as they can degrade the battery faster. It’s generally sufficient to calibrate a LiPo battery once every few months, depending on usage.
6. Regular Use: After calibration, continue using the power bank as usual. Regular, moderate use without letting the battery drain completely is beneficial for LiPo battery health.
Additional Tips
Temperature Considerations: Always perform these steps in a cool, dry environment as extreme temperatures can affect battery performance and safety.
World's first 290 watts combined output power bank
- Charge 6 devices simultaneously
- 4x USB C Ports, 2x Wireless Pads
- One 140-watt single port output
- MagSafe compatible (certified Qi2 wireless pad, upgraded magnets)
- Apple watch, Airpod wireless charging
- Upgraded OLED screen
- Airline safe
- Capacity of 100Wh / 27,000 mAh
- Lithium polymer graphene composite cells 6 x 21,700
- Upgraded body, Aircraft Grade American Anodized Aluminum
- Use as a hub (pass-through charging)
- Upgraded charging scheme (PPS, PD 3.2)
- 2,000 battery life cycle
- Upgraded over-current, voltage/temperature, short circuit protection
- Upgraded Internal chips and components
- One piece wireless area made of fireproof polycarbonate
Max Output: 290W
- C1+C4 - 100W+140W
- C1+C2+C3 - 100W+30W+30W
- C1+C2+C4 - 100W+30W+140W
- C1+C2+C3+C4 - 100W+15W+15W+140W
- C1+C2+C4+Wireless+Watch -100W+30W+140W+15W+5W
- C1+C2+C3+Wireless+Watch - 100W+30W+30W+15W+5W
Configuration
- C1 IN/OUT -100W - 5V/3A, 9V/3A, 15V/3A, 20V/5A
- C2 OUT - 30W - 5V/3A, 9V/3A, 12V/2.5A
- C3 OUT - 30W - 5V/3A, 9V/3A, 12V/2.5A
- C4 OUT - 140W- 5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/5A, 28V/5A
- Wireless phone -15W
- Wireless smartwatch - 5W
UZE warrants that its hardware product shall be free from defects in materials and workmanship for one (1) year beginning from the date of retail purchase or crowdfunding order arrival. UZE does not warrant against normal wear and tear, nor damage caused by accident or abuse.
Check warranty information about your product and procedures to act on a warranty claim.
